British Red Cross

Get help with loneliness.

British Red Cross provide local support services, workshops and resources to help you deal with and overcome loneliness. Support you if you feel lonely, have no one to talk to, or lose your confidence in getting out and talking to people.

What can they do for you?

  • Call their free, confidential support line on 0808 196 3651 for advice on loneliness support.

For 24-hour support, call the Samaritans on 116 123 or send them an email.

How do they do it?

• Anyone can experience loneliness at any time in their lives. People of all ages and backgrounds can be affected.

• Remember you are not alone. Lots of people of all ages and backgrounds feel lonely. Around 9 million adults in the UK say they are often or always lonely.

• Think about what is making you feel lonely. Anyone can experience loneliness at some point in their life, but the reasons why will vary from person to person. Taking time to think about what’s causing you to feel lonely may help with finding what could help you feel differently.

• Look out for local resources. If you’re going to the doctors or your local library, look for leaflets about any local events, exercise classes, book clubs, coffee mornings or playgroups that may help you connect with your community.

• Take up a new hobby that can be done in pairs or groups, like learning a language. It might be something you’re not immediately hugely interested in, but it could lead to other things. If you don’t like it, you can always change your mind and do something else.

• Don’t be afraid to ask for help. Try opening up to someone whom you feel comfortable talking to, whether that’s a member of your family, a friend or your GP.

• Accept help when it’s presented to you. It might be a friend or a neighbour suggesting that you go round for a brew. Don’t think that you’re a nuisance or they’re not offering because they want to see you. Try not to worry about how you’re being perceived.

• Volunteer. It can be a great way to meet new people and make new connections. You could help out at a local charity shop or use your skills to support others.

• Surround yourself with activity. If you’re feeling alone, why not pop out to a coffee shop or somewhere where there’s some activity going on. You may meet someone else in a similar situation to you and it might spark a conversation. Try to smile at people. Having someone smile back could change your day.

• Join groups online. If you can’t leave the house, try joining an online community who share similar interests to you. You can also try inviting people into your home if you find it difficult to go out.

• Access free services. There is lots of support out there which could help you address the causes of your loneliness.

• You can refer yourself to the Red Cross loneliness service to help you reconnect with your community and meet new people. The British Red Cross also offer online wellbeing support resources for those who feel lonely.

What benefits could you experience?

• Regain your confidence in meeting people, getting involved in activities and gaining a sense of satisfaction and achievement through the work of the organisation

Where do they operate?

Across PCN area – They have teams across the UK, to find out the teams closest to you, please contact them.

How to contact them or get there

  • Call their free, confidential support line on 0808 196 3651 for advice on loneliness support.

For 24-hour support, call the Samaritans on 116 123

Support Information for carers

Carers who feel that this service would be beneficial for the people they care for are asked to contact the charity on the contact information above.

Bridgit is an online tool that allows people to explore free well-being, employment, finance and care advice and events, local and national support services, and training opportunities. People can also build their own ‘self-care plan’. It’s all available any time of day and without registering first.

Follow this link to access bridgit, Online Support (

People who prefer not to or cannot go online can call Carer Support Dorset on 0800 368 8349 to discover the free support and help available.


Carer Support Dorset can help you find the support you need for your caring role.

Freephone number for Carers 0800 368 8349

Additional information